About Suppabot

We make great customer support effortless for any business

Suppabot turns any website into a 24/7 AI support agent — trained on your own content, answering customers in your voice, capturing leads, and handing off to a human the moment it matters.

Our mission

Every business deserves support that's instant, accurate, and always on — without hiring a round-the-clock team to make it happen.

We built Suppabot so any company can stand up an AI agent that genuinely knows its product — grounded in your own knowledge, helpful to your customers, and honest about what it doesn't know.

The problem

Support shouldn't be where customers get stuck

The gap between a customer's question and a good answer is where trust — and revenue — quietly leaks away.

Support never sleeps, but teams do

Customers arrive at every hour and from every timezone. The questions that go unanswered at 11pm on a Sunday are the ones that quietly turn into churned trials and abandoned carts.

The same questions, over and over

A huge share of every support queue is repetitive: pricing, hours, returns, setup steps, "do you integrate with X?". Answering them by hand burns the time your team should spend on the hard cases.

Leads slip through the cracks

A visitor with intent and a question won't wait. If nobody replies in the moment, they bounce to a competitor — and you never even know they were there.

Our approach

AI that knows your business — and its limits

We're not building a generic chatbot. Suppabot is an agent grounded in your content, with a human always one step away.

Grounded in your own content

Suppabot trains on your website, help docs, and uploaded files — then answers from that knowledge, with sources. It speaks in your voice about your product, instead of guessing or inventing.

Human-in-the-loop by design

The AI handles the routine and knows its limits. When a conversation needs a person, it escalates to a unified inbox so your team can step in without missing a beat — no awkward dead ends.

Capture, qualify, and route leads

Every conversation can become a lead. Suppabot captures contact details, qualifies intent, and hands the context to your team — so a question turns into a customer instead of a missed opportunity.

Privacy-respecting by default

Your conversations and leads belong to you. We don't sell data, we don't share it across customers, and we never use your content to train models for anyone else.

What we believe

Principles we build by

Simple to launch

You should be live in minutes, not weeks. Point Suppabot at your site, let it learn, and drop one snippet on your page. No engineering project, no manual, no onboarding marathon.

Honest answers, with sources

An AI that confidently makes things up is worse than no AI at all. We optimize for grounded, sourced, on-brand answers — and a graceful handoff when the AI doesn't know.

Your data, your customers

We treat every conversation as something we're trusted to hold, not something to monetize. No reselling leads, no cross-customer sharing, no surprises.

Who it's for

Built for any team with customers to support

If your website gets questions, Suppabot can answer them. Here's where teams put it to work.

SaaS & software

Deflect repetitive product questions, guide trials to activation, and route real bugs to your team — so support scales with your user base, not your headcount.

E-commerce & retail

Answer sizing, shipping, returns, and product questions instantly at the moment of purchase — and recover carts that would otherwise quietly disappear.

Local & professional services

Capture inquiries after hours, qualify the right prospects, and book the conversations that matter while you're focused on the work in front of you.

Agencies & resellers

Stand up a branded AI support agent for every client from one place — consistent quality, less manual support, more value you can deliver at scale.

Turn your website into a 24/7 support agent

Train Suppabot on your own content, embed it in minutes, and start answering customers and capturing leads around the clock.

Questions first? Talk to us.